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Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,619 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

 
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1 2 3 4 5
Written by a NHS patient
9th March 2022


I first had a consultation with Mr Narvani about a Rotator Cuff issue. He listened to my concerns and offered to proceed with a new operation that was on trial. I was extremely satisfied with the care whilst in hospital and the operation has made so much difference to my everyday life. I am eternally grateful Mr Narvani offered to do this for me and now, almost a year after the op, I am back doing all my sport activities which I wasn't able to do before. Thank you Karen Muir

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
2nd March 2022


All the staff were brilliant! The anaesthetist put me at ease when I said I was a bit nervous and had great care, I saw my Dr before the surgery which again lifted my spirits. The after care from the moment I woke from surgery was amazing! They said I had to wait a little bit before going to the recovery/ pick up area so I asked for a coffee as I hadn’t had one since the day before and they made me one no problem and the same was downstairs they couldn’t care more, after everything it felt like a good day out I was in high spirits (not just the medication) but with how I was treated and felt before during and after the surgery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford,
23rd February 2022


I have had cancer and still taking medication from the operation 2 and half years ago plus infusions twice a year. I have had arthritis in my body and trying to keep on top of the pain.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy - Ashford,
23rd February 2022


This was my first physiotherapy experience. Becky showed compassion, did a very professional check on the muscles and tendons in my feet. I was given a detailed exercise programme to do at home. The advice and exercises were sent to my email promptly. I was very pleased to receive such great customer service and I look forward to feeling better soon.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
22nd February 2022


my experience at this hospital has been great , I am grateful to all the medical staff , cleaners and all the people who make it a great place for everyone

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford,
14th February 2022


Due to Covid there was a fairly long delay to my getting therapy for the arthritis in my hands, and initially I was a little concerned that it would be online rather than face to face. However the two online sessions I have had have I am sure been as beneficial as an in-person consultation, and Neha has been wonderful. She is friendly and very easy to talk to, a good listener, very calm and very clear with her recommendations, and has both times immediately emailed through the exercises that she has promised to send. Thank you!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
4th February 2022


Good and friendly staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
3rd February 2022


Elliot Ward was clean & modern, all the staff were amazing 24/7 and super helpful right down to remembering how I take my tea, or my favourite biscuit or even remembering my food allergies. I then moved to Dickens ward which is in need of redecoration/modernisation, the ward smelt of urine, the staffing was not a patch on Elliot ward, I had HCA’s and housekeeping staff rolling their eyes at the way I take my tea or tutting at my food allergies..

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford,
1st February 2022


Neha was delightful and knowledgeable - thank you!!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
21st January 2022


Kind caring Staff from top to bottom. i really had great care. i couldn't have wished to be cared for at a better hospital. clean and friendly which is what you need when unwell.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
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Ashford Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Short link to review Ashford Hospital: http://iwgc.net/eb3mz