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Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,690 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Physiotherapy - Ashford, written by a patient
27th January 2021


I was very happy with the video call with the physiotherapist. Very professional and happy to be geared. The only feedback I would like to give is that it was a long call (45 mins). For a post covid patient that can be too long. I was mentally drained after the appointment and have been the rest of the day. Maybe this is something to consider. Thank you!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy - Ashford, written by a patient
15th January 2021


I called up last week as I hadn’t heard back about a physio referral following a consultation in October 2020. I have had an excellent response from all the staff dealing with my request with apologies too for the delay. I now have an appointment for next week and couldn’t have asked for better service so please convey thanks to those that helped me if possible.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
14th January 2021


No improvement need. Was very helpful and gave me lots of information which will hopefully help

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Review of Physiotherapy - Ashford, written by a patient
14th January 2021


Given the current Covid situation I thought my appointment was handled in a most caring and professional way and all the questions I had regarding my progress and concerns from my operation were answered and have been fully explained The lady’s name was Gina and was great Many Thanks Kevin Constable

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Written by a patient
14th January 2021


Excellent care, great staff, nothing too much trouble, very clean and very attentive

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
13th January 2021


Not only were the exercise sessions helpful physically but mentally too. Good to meet other patients and compare notes. I shall miss them and Kim, of course, now that my sessions are finished. Just had to fill in the bit about was the place clean!! It does say to fill in “if applicable”. On line sessions surely make this a “not applicable” question!!! Anyway, Kim’s home looked perfectly clean to me!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a patient
13th January 2021


I am a recovering Alcoholic with 16.5 years ongoing sobriety. I am open about this and shared that information with everyone I saw from my first appointment to the day of my operation. I had a long conversation about it with the nurse who booked me in and the anesthetist before my surgery. However I was assured that all the drugs I would receive would be fine and not caused me any problems. However, this was not in fact the case. after leaving Hospital I spoke to the medications people, number on a piece of paper given by the discharge nurse at Ashford. At her suggestion I stopped ALL the painkillers and then had 12 days (and nights) of the most awful withdrawal symptoms I have ever experienced. Luckily, I did not start drinking to alleviate the symptoms but discussed it with my GP and practice nurse plus several people from A A. This should not have happened and I should have been told that, with my history, there was a chance it would, so I could prepare myself and my husband for it, or I could have been given the option of non-addictive drugs.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Hand Therapy - Ashford, written by a patient
12th January 2021


Thank you for excellent care with prompt and professional service.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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1 2 3 4 5
Written by a patient
12th January 2021


The two scores of 4 are due to the circumstances through 2020.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Physiotherapy - Ashford, written by a patient
8th January 2021


Great experience and very helpful in speeding up my recovery. Very clear communication and a friendly face.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
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