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Ashford Hospital
2023-01-17
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 17th January 2023
I have received a range of treatment at Ashford and St Peter's Foundation Trust for many medical problems and the service I have received has always be professional and efficient. The majority of staff are helpful and friendly and always willing to provide help. I have found that one department is slow at responding with test results and doing follow ups, which is the Gastroenterology department. I had to wait 10 months for a telephone consultation to give me my results and the results I was given was for an earlier procedure. My wife is waiting for a serious operation but she also has had problems with getting results. Unless one keeps telephoning the department nothing is forthcoming. However my treatment by all other departments have been fantastic. I suffer with rheumatoid arthritis and the doctor's and nurses are quick at responding and provide a treatment plan to help reduce pain and inflammation.