Average ratings
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Ashford Hospital
2022-05-02
Person
5
5
0
Written by a NHS patient
2nd May 2022
The staff were amazing always available when needed Nurse Roseanna was so kind and and helpful and nothing was a bother Enjoyed my stay in Ashford hospital
Ashford Hospital
2022-04-27
Person
5
5
0
Written by a NHS patient
27th April 2022
Admitted for a scarf osteomy; in and out the same day. I was terrified about going under the knife, but the team did their utmost to reassure me and I felt as if my well-being was paramount to everyone involved.
Ashford Hospital
2022-04-22
Person
1
5
0
Review of Trauma and Orthopaedic (Fracture clinics/ Limb Reconstruction and Paediatrics ) - Ashford,
22nd April 2022
This is the orthopedic department in St Peter's Hospital.
I was lied to several times regarding my treatment plan by the consultant. I would be told one thing over the phone appointment with the consultant and would be sent the same information in a letter, but whenever I'd attend face-to-face appointments the consultant would change their mind without physically examinaning me.
The consultant that I was in contact with would promise one path of care and then change their mind without my input or caring about the effect that this would have on my life, which as a result has made my mental health, physical condition and pain significantly worse.
I was discriminated against due to something that is out of my control and was told that I wouldn't receive the treatment that I would benefit from due to this discrimination.
When I raised these concerns with PALS (was more of a concern, not a complaint) the consultant had lied to them about what he had said to me and PALS were not at all helpful and did not support the patient but did support their colleagues, which did not suprise me as all staff at St Peter's would rather cover their own backs rather than advocating and caring for the patient like they should be.
The receptionists and consultants assistants are extremely rude and unhelpful.
As someone who worked for the NHS for over 5 years it's extremely disheartening to see such incompetence effect someone's physical and mental wellbeing.
Get more educated and less prejudice medical practitioners/professionals working in St Peter's Hospital.
Myself and my child have had nothing but issues with every single department that we have attended separately, which always results in medical negligence at the hands of your healthcare professionals.
I have not heard one positive story/outcome that has come from the care (or lack of) from St Peter's and Ashford Hospital.
After being in contact with several other individuals and families there are countless cases of babies being stillborn due to the uneducated staff in the maternity ward, people being turned away by A&E doctors with life threatening conditions and passing away at home because of this negligence, people waiting for over 7 hours for conditions that should be attended to within less than 1 hour, the list is endless.
I am both shocked and disgusted that this hospital has not been deemed unsuitable to practice/care for patients.
Ashford Hospital
2022-04-15
Person
5
5
0
Written by a NHS patient
15th April 2022
I could not have had better nursing or care after my total reverse shoulder replacement.
Absolutely everyone was cheerful, kind and attentive. I have been a private patient in the past but the standards and care at Ashford hospital for me could not be improved on. I had everything I needed and supplied with kindness.
Ashford Hospital
2022-04-13
Person
5
5
0
Written by a NHS patient
13th April 2022
Thank you all!
Ashford Hospital
2022-04-12
Person
5
5
0
Review of Hand Therapy - Ashford,
12th April 2022
Nehla is.very pleasant empathetic person
Ashford Hospital
2022-03-29
Person
4
5
0
Review of Hand Therapy - Ashford,
29th March 2022
This session took 1 week to organise after going to the fracture clinic which is fine, but the fracture clinic session was 3.5 weeks after the fracture itself, so before this time I had no guidance on what to do. The Swiss doctors had suggested to start exercises after 1 week, so this was not the case. But I am very happy with todays session.
Ashford Hospital
2022-03-25
Person
5
5
0
Review of Eye Ward - Ashford,
25th March 2022
My recent catatact procedure was an excellent experience.
I could not praise the staff enough for their care as a day case from the moment I arrived at the opthalmology suite. In theatre the staff and technicians were very kind and comforting to me and the consultant was wonderful and took great care of me.
I do not believe things could have been better. The department is a very efficient one.
Ashford Hospital
2022-03-23
Person
5
5
0
Written by a NHS patient
23rd March 2022
I had a very comfortable stay overnight although very noisy during the night which didn’t matter as I had to have my blood pressure taken every hour as well as an antibiotic. I was in for a shoulder operation.
The care and food were top standard and wouldn’t hesitate to recommend the hospital to patients going there.
Ashford Hospital
2022-03-16
Person
5
5
0
Written by a NHS patient
16th March 2022
At first I was put in the adjoining ward to the one I had been originally given...the original one was full for a day or so..but no problems.
The staff..every single one of them was more than amazing. There was no delay on receiving medication if you needed extra, you were fed amazingly..no one could really do enough for us. This applies to even when we moved to the correct ward. I became friendly with another lady and when we moved, they made sure we were kept together which meant a lot. It was almost like time away on a little holiday doing nothing and being waited on! I can't fault anyone we came into contact with in either ward. They were amazing. Thank you all so much.
