addenbrookes-hospital

Addenbrooke's Hospital

Hills Road, Cambridge, Cambridgeshire, CB2 0QQ
 
1 2 3 4 5 225 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
9th August 2022


I was kept in here after a clinic visit unexpectedly due to breathing problems, after one week of test,X-rays and scans, I was advised I needed an Angiogram. Which would be done on day 7or 8 of my stay, I was told not to take my late night medication or my morning medication, then later that day, my Angiogram had been cancelled as so many patients ahead of me !!! After the shock, I was then advised I would need to wait for 4 more days before it was possible!! The following day I was advised it may not even happen on That day as now they are short of staff and it maybe the following week?? So I will have waited for 13 days at least for this to be done, I feel absolutely fine apart from shortness of breath, but am now ‘blocking’ a bed that is desperately needed by so many people on lists for treatments. The ward staff are kind, helpful and very caring, they deserve 100% for the fantastic service they offer, I just feel sorry that they get the brink of the complaints from not only me but many other patients in similar positions!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
26th July 2022


Incredible hospital from everyone who is employed there. The nurses in the Ward I was in C8 were marvellous and incredibly caring but they had a sense of humour which helps especially after surgery. They are angels. The people who served up the meals, the Ward Manager the list is endless and even the people working in the shops at Addenbrookes are all so friendly. Cannot thank everyone enough.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
19th July 2022


Highly skilled doctors and surgeons across multiple specialisms. I had to leave my elderly mother alone in a wheel chair at A&E due to Covid restrictions. I left her with a sandwich and a drink but after several hours waiting for a bed she became dehydrated and confused. I think a risk assessment to cover vulnerable and immobile individuals being left without support should be conducted. I know she was offered drinks/food from a trolley but due to the nature of her condition it was difficult for her to drink without assistance. I understand there are staff shortages but perhaps a volunteer or nurse circulating the waiting area every hour or so and checking that people are not only offered drinks but also assistance in opening them/drinking etc would be helpful?

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
11th July 2022


I was admitted to Adenbrooks hospital onto one of the Neuroscience wards, I had suffered a brain bleed (subarachnoid haemorrhage) my whole experience of the hospital was nothing but admiration to every member of the hospital staff that I came into contact with from the Consultant Neurosurgeon all the way down to the lady that brought me a cup off tea each day whilst I was there. I was there as an NHS patient but I really felt as though I was being looked after as a private patient, outstanding level of care!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
16th June 2022


Everyone was very professional.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
17th May 2022


The care and attention given to my son by Miss Rowena Rimes were excellent. Every effort was made to make my son's treatment comfortable.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
13th May 2022


n/a

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by
10th May 2022


We were very impressed with the emergency teams in radiology, the eye doctors and the neurosurgeons. Special thanks to the nursing and support teams on ward A5 and ward A3.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
6th May 2022


Addenbrookes lead were others strive to follow. It is the shear size and scope that leaves other hospitals in there wake.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
6th May 2022


Every single member of staff was brilliant, professional, friendly, caring and respectful. Just amazing.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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