Worthing Medical Group
Worthing Medical Group, 23 Shelley Road, Worthing, West Sussex, BN11 4BS Also known as: Shelley Surgery 1,061 reviewsReviews
- Very easy to book (online).
- Friendly, efficient staff.
Thank you kindly for your 5 star review and positive feedback towards our staff members. It is important to us to pass on any feedback, positive or constructive to our team as this boosts morale and gives us learning objectives to work towards improving our service
Everyone is been extremely helpful.
Thank you so much for your 5 star rating for us as a Practice. We value both the positive comments as well as the constructive comments and both are fed back to the teams. However, positive feedback is highly appreciated gives a huge boost for the teams. I am so glad we have been able to give you a 5 star service.
Saw excellent doctor at 9.40 blood test tooked after that and had test at 11.40. amazing service.
Thank you so much for your 5 star rating of the Practice. I am glad that we have met your expectations. Your comments will be passed back to the team
Nurses are always pleasant and cheerful.
Thank you for your kind comment. We always pass feedback and comments back to the team Once again many thanks for your kind words
The practice nurse I saw today really helpful and very considerate.
Thank you for your kind words. Feedback is really important to us and always gets fed back to the team whether it be positive or constructive. With regards to getting through one the phone, we do appreciate that this can take time. We have recently increased the availability, if you can call between 8am and 12 to book an appointment, then one of the team will make contact with you later that day. Hopefully this will prevent everyone trying to call at 8am. We have listened to the telephone message again to check for any mistakes and once full capacity goes on you press option 3 to book an appointment (come through to Reception), once 3 is pressed it then advises to press option 2 for prescriptions or hold the line to come through to Reception. Once again, thank you for you feed back
Worthing Medical Group was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Worthing Medical Group: http://iwgc.net/ejhnz