University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 650 reviews

Reviews

Recommend
Involvement
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30th November 2022


Dr jan was so helpful, I feel like sometimes I never get heard and he really listened and understood me and you could tell he cared for me and wanted to do the best he could to make me better

Suggested improvements
Nothing I can think of

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th May 2022


I had an appointment to have the IUD coil fitted and was very nervous about the procedure, but the nurses Jo Fawcett and Sara Cozens did the most amazing job of calming me down and reassuring me. Throughout the process they talked me through it and distracted me by asking me questions about other things. Jo Fawcett made the process quick and as painless as possible, giving me all of the information without overwhelming me, whilst Sara Cozens held my hand throughout. At one point I was getting very nervous and panicky, and she started to chat to me which completely took my mind off of it and made it far less painful and uncomfortable. I am so grateful to them for giving me such a good experience, and I think Sara Cozens is going to be an amazing nurse!

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
21st May 2022


Excellent Surgery. Nurses and Dr Austera ( my GP) are very responsive, always go out of their way to help, involve you in decisions, and come across as genuinely caring. Working in healthcare myself I have come into contact with lots of GP practices and I genuinely think that this one is exceptional. Receptionists are approachable and efficient when delivering results, paperwork etc.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th March 2022


I always receive fast and reliable care. The staff are attentive and compassionate, more so than any other doctors surgeries I've attended.

Suggested improvements
N/A

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th March 2022


The Uni of Sussex Doctors is by far the best Doctors surgery I have ever been a part of. They are attentive, kind, understanding and do all they can to think of a solution. For example, I have had a Persistent cough and joe the nurse has made sure to check up on me frequently and do all they can to get to the bottom of it. I feel really cared for.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 54 of 102

University Of Sussex Health Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d

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