University Of Sussex Health Centre

Health Centre, Falmer, Brighton, East Sussex, BN1 9RW 1 2 3 4 5 377 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
3rd November 2020

Satisfaction:
Having been registered at the practice for four years, I recently reregistered after a period away. Given the current pandemic I cannot fault the practice As someone with an ongoing condition I have always been cared for brilliantly with amazing liaison between the various staff at the practice and my outpatient team Dr Boyd is the best GP I’ve ever had and she always takes the time to listen even when it’s super busy, and she always makes me feel listened to and involved in decision making

Improvement:
-

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
3rd November 2020

Satisfaction:
Having been registered at the practice for four years, I recently reregistered after a period away. Given the current pandemic I cannot fault the practice As someone with an ongoing condition I have always been cared for brilliantly with amazing liaison between the various staff at the practice and my outpatient team Dr Boyd is the best GP I’ve ever had and she always takes the time to listen even when it’s super busy, and she always makes me feel listened to and involved in decision making

Improvement:
-

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
28th September 2020

Satisfaction:
My son tried to register over the past week - he is a Fresher; this was his first week. We are in the middle of a pandemic. The Health Centre is permanently closed! I don't know where the latest review has come from (Saturday??). Today he has been vomiting and feeling nauseous. He has eaten no more than a half of a toast. He went to the Health Centre. CLOSED! He tried filling the form for registration online, but it turns out the registration form is out of date, so even online services seem to be on hold. I called the number. A recorded message gives general information. Not a word about planning and structure during COVID. There are thousands of students on campus depending on you. What is going on? Mrs Theodora Broyd

Improvement:
Everything needs doing, not just doing better. You are NOT present on campus!

Experience
Rating not given.
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
28th September 2020

Satisfaction:
My son tried to register over the past week - he is a Fresher; this was his first week. We are in the middle of a pandemic. The Health Centre is permanently closed! I don't know where the latest review has come from (Saturday??). Today he has been vomiting and feeling nauseous. He has eaten no more than a half of a toast. He went to the Health Centre. CLOSED! He tried filling the form for registration online, but it turns out the registration form is out of date, so even online services seem to be on hold. I called the number. A recorded message gives general information. Not a word about planning and structure during COVID. There are thousands of students on campus depending on you. What is going on? Mrs Theodora Broyd

Improvement:
Everything needs doing, not just doing better. You are NOT present on campus!

Experience
Rating not given.
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th September 2020

Satisfaction:
Sarah was so amazing and made me feel relaxed. And made the whole thing as easy as it could be.

Improvement:
No

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review University Of Sussex Health Centre: http://iwgc.net/ejg3d