University Of Sussex Health Centre

University Of Sussex Health Centre 2026-06-05 Person 5 5 0

The health centre has good attributes of what makes up a good health centre

Keep up the good work

University Of Sussex Health Centre 2026-05-30 Person 1 5 0

Awful appointment service. They insist that you get an online appointment, which in itself takes so much effort compared to a call. They offer no in-person appointments without booking a phone appointment first, and they don’t allow you to see a doctor without speaking to a nurse first, although you know you need a prescription from a GP. You book your phone appointment for a certain time, they call you half an hour early and then again 10 minutes before your allotted time. Do they not think people work? Then you have to book a new appointment when you inevitably miss the call, starting the cycle over again.

If you say you’ll receive a call at a certain time, call at that time or say when you’re going to call. People work and are otherwise busy, please respect that time. Also allow to call reception without having to wait several minutes before talking to someone, who then tells you to look online.

University Of Sussex Health Centre 2026-05-28 Person 3 5 0

Telephone was good to call and helpful though response times were sometimes difficult

The University Health Centre has stopped using my preferred name and now keeps using my deadname only on calls and messages. it is very distressing and dissuades my feelings about getting help

University Of Sussex Health Centre 2026-05-23 Person 4 5 0

Sharon was really understanding and helpful and made me feel really comfortable over the phone. Thank you for your help!

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University Of Sussex Health Centre 2026-05-14 Person 5 5 0

I liked the way they treated me, very helpful

I believe everything is on point, nothing need to change