Reviews
Recommend
Involvement
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Staff
Appointment
The Phoenix Medical Practice
2017-06-19
Person
5
5
0
Written by a patient
Written by a patient 19th June 2017
A fantastic team who are helpful and dedicated to patient Care.
When I have had concerns and wish to speak to my doctor or nursing staff directly I am either connected by phone or called back the same day. M6 practice goes beyond many other practices in my opinion. The level of care and professionalism is extradanary.
I cannot see any negative points only posivety.
I and others associated with the practice are lucky to have such a dedicated team who show care compassion understanding and empathy when needed.
Well done to all.
Mr G Pennant
21st June 2017
Response from The Phoenix Medical Practice
Thank you for taking the time to offer feedback. Feedback is important so that as a practice we can learn from a patient perspective what we are doing well and also areas where we can improve. We are delighted to hear that you hold us in such high regard and your positive feedback will be circulated to our team to congratulate them on their dedication and professionalism you have commented on.
The Phoenix Medical Practice
2017-04-05
Person
5
5
0
5th April 2017
The care was good and it was fast.
21st June 2017
Response from The Phoenix Medical Practice
Thank you for taking the time to offer feedback. Feedback is important so that as a practice we can learn from a patient perspective what we are doing well and also any areas where we can improve. We endeavour, as always, to maintain a high quality standard of service and your positive comments will be shared with the team.
The Phoenix Medical Practice
2016-06-24
Person
5
5
0
24th June 2016
Efficient, friendly and professional staff. Very accessible - appointments usually available at short notice.
Excellent patient care.
Single doctor practice - very important for patients like me with several ongoing conditions. DR Khan himself is extremely nice and generous with time and attention. Overall an excellent GP medical practice.
30th June 2016
Response from The Phoenix Medical Practice
Thank you for your feedback
The Phoenix Medical Practice
2016-03-20
Person
5
5
0
Written by a patient
Written by a patient 20th March 2016
This is the 1st time that I've lived away from home at Uni and I suffer from a lifelong condition of which the Uni GP's are dismissive.
When I'm struggling I'm so grateful that I can come back to Doncaster and be seen by Dr Khan or one of his team (if he's not there) who understand my problem.
I can honestly say that I've always been treated like an individual by all the staff at the Phoenix Surgery even when I was younger. So why can't all GP practices be like Dr Khan's? My friends can't believe the care that I receive!
6th May 2016
Response from The Phoenix Medical Practice
Many thanks for taking the time to submit your feedback. The staff at Phoenix strive to ensure the best care and treatment are given to all patients and users of our services.
The Phoenix Medical Practice
2016-03-20
Person
5
5
0
Written by a patient
Written by a patient 20th March 2016
I'm currently living away from home at Uni for the first time and have a lifelong condition of which the Uni GP's are very dismissive. That's why I always ring the practice and come back to Doncaster to see Dr Khan or one of his clinical team (when he isn't there) as they have always been supportive and fit me in whenever I need to come in. I've always been treated as an individual and not a child even when I was younger. Why can't all GP practices be like the Phoenix Surgery team?