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The Phoenix Medical Practice
2017-06-19
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Written by a patient
Written by a patient 19th June 2017
A fantastic team who are helpful and dedicated to patient Care.
When I have had concerns and wish to speak to my doctor or nursing staff directly I am either connected by phone or called back the same day. M6 practice goes beyond many other practices in my opinion. The level of care and professionalism is extradanary.
I cannot see any negative points only posivety.
I and others associated with the practice are lucky to have such a dedicated team who show care compassion understanding and empathy when needed.
Well done to all.
Mr G Pennant
21st June 2017
Response from The Phoenix Medical Practice
Thank you for taking the time to offer feedback. Feedback is important so that as a practice we can learn from a patient perspective what we are doing well and also areas where we can improve. We are delighted to hear that you hold us in such high regard and your positive feedback will be circulated to our team to congratulate them on their dedication and professionalism you have commented on.