Cannands Grave Road, Shepton Mallet, Somerset, England, BA4 5RT
I have lived in the area for 18 months and have two young kids which mean I am visiting the doctors a lot! I can only say positive things about this surgery, I never have an issue getting an appointment, there is never a long wait and the doctors are brilliant. They have never made me feel silly for coming or like I am wasting their time. Everyone I have seen have been great with my kids. People don’t give positive feedback enough so I wanted to take the time to do it! I’m sure they don’t get enough!
I have just used the new Online consultation service for the first time...Absolutely brilliant. Was out of hours and not excepting a reply until the next day. Was a simple request for a 3 day extension to a sickness certificate until I saw my surgeon, but response was quick, polite and saved me needing to take up an appointment, or a phone call to a GP. Well recommended. Thank You.
I have just joined the practice after being 15years with my last one , I was quite apprehensive but have to say the whole experience has been so easy , from registration onwards all the staff I have met have been more than helpful , and the reception staff who always have a hard time are lovely . Really happy with the whole experience and reassured that should I need them in the future all will be well