The Park Medical Practice

Cannands Grave Road, Shepton Mallet, Somerset, England, BA4 5RT 1 2 3 4 5 49 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
28th April 2020

Was made to feel guilty about not being able to afford medicine from the pharmacy. When I asked if there was anything on prescription I was told the difference was ‘only pounds’ and it was about if I ‘wanted to help the NHS’. The medicine I needed cost about £15 which I didn’t have. Terrible way to treat a patient who had opened up to the doctor about how badly they were coping.

30th April 2020
Response from The Park Medical Practice

Very sorry to hear you are not happy with the service you have received. Please contact me at the surgery with the details of your consultation and I will be more than happy to look into this for you. Andy Dorgan Practice Manager

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th March 2020

Excellent service Always so helpful Friendly and welcoming Never have to wait long for an appointment Always on time

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
3rd February 2020

Everyone I have dealt with at Park Medical from reception to GPs have been first class. I am very fortunate to live in the area and benefit from such friendly, professional medical staff. Thank you all.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
24th October 2019

I have lived in the area for 18 months and have two young kids which mean I am visiting the doctors a lot! I can only say positive things about this surgery, I never have an issue getting an appointment, there is never a long wait and the doctors are brilliant. They have never made me feel silly for coming or like I am wasting their time. Everyone I have seen have been great with my kids. People don’t give positive feedback enough so I wanted to take the time to do it! I’m sure they don’t get enough!

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th August 2019

I have just used the new Online consultation service for the first time...Absolutely brilliant. Was out of hours and not excepting a reply until the next day. Was a simple request for a 3 day extension to a sickness certificate until I saw my surgeon, but response was quick, polite and saved me needing to take up an appointment, or a phone call to a GP. Well recommended. Thank You.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

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