Cannands Grave Road, Shepton Mallet, Somerset, England, BA4 5RT
I have just used the new Online consultation service for the first time...Absolutely brilliant. Was out of hours and not excepting a reply until the next day. Was a simple request for a 3 day extension to a sickness certificate until I saw my surgeon, but response was quick, polite and saved me needing to take up an appointment, or a phone call to a GP. Well recommended. Thank You.
I have just joined the practice after being 15years with my last one , I was quite apprehensive but have to say the whole experience has been so easy , from registration onwards all the staff I have met have been more than helpful , and the reception staff who always have a hard time are lovely . Really happy with the whole experience and reassured that should I need them in the future all will be well
today 21st Nov is the first time I have had an appointment at the surgery since I am a new patient . When I entered the receptionist was very polite and kind and told me where the waiting room was . Who I would be seeing and what room I would be in . Also that it would come up on the monitor above the door . I saw nurse Angelino she was lovely and very understanding . I must express the visit was easy and my symptoms were listened too and prescribed . A very pleasant appointment with lovely helpful people .