Steyning Medical Practice

Steyning Medical Practice 2024-04-05 Person 4 5 0

I have bad asthma and the surgery have been amazing , supportive and worked with me to find a treatment that works The only thing was when I called to say I was having an asthma attack and called for help , the receptionist said they were at capacity and asked me to call bank the next day . When I said I was really struggling she asked her manager and I was able to get to see someone straight away

Nothing apart from maybe a bit more training for the new receptionist I have no complaints

Steyning Medical Practice 2024-04-04 Person 5 5 0

Very professional, polite and helpful

Nothing

Steyning Medical Practice 2024-04-04 Person 4 5 0

Used call back when 27 th in line to get through. Call back, booked appointment for next day with nurse. Nurse running a bit late but so problem and treatment good.

No

Steyning Medical Practice 2024-03-30 Person 4 5 0

I, like many find booking very stressful . When a Dr directs you to come back in so many weeks....the diary is not open . If a booking is required in a few days ...computer says 'no ' .

Nothing this time ....

Steyning Medical Practice 2024-03-29 Person 3 5 0

I had two incision and drains in an abscess under general anaesthetic. There were not enough wound care nurses at the health centre to give me daily appointments for dressing change. And there were none available for the four day Easter weekend so my untrained daughter had to insert a square of gauze into the open wound and dress it each day for me. It should’ve been packed each day. This is ridiculous.If I have to have a third I and D I will be so disappointed. It is having a knock-on effect to my mental health and my well-being.

As above