Sackville Medical Centre

Sackville Medical Centre 2016-04-24 Person 4 5 0

I moved to the area some 18 months ago and was placed under the care of Dr Daly. He has been an excellent doctor and is very kind as well as knowledgeable. I have two young children and have always managed to get an urgent appointment on the same day for them albeit with a relief doctor but that is to be expected. Once the surgery moves to the new premises it will be even better. Very happy with the service provided.

Sackville Medical Centre 2016-03-17 Person 1 5 0

Very unhelpful receptionists , they rang my partner to arrange a telephone consultation with the gp regarding new medication as prescribed by the hospital . My partner had spoken to them the previous week about this new medication , receptionists assured him that the gp was aware and a prescription would be waiting at the pharmacy , surprise a week later the gp wanted to speak to him re this new med , remember they rang us at a quarter to six in the evening to arrange this , they then refused to book the appointment stating they can't access the slot , I work in a gp practice and know how it works they could have booked the appointment very unhelpful will seriously consider moving surgeries as they have no patient based skills , considering the medication is for an analgesia they have left my partner for an extra week in pain , please reception manager teach your receptionists to look at individual patients and to use judgement

Sackville Medical Centre 2015-09-28 Person 5 5 0

I have recently had treatment where I had had to have my wound packed, I have seen the practice nurses on a daily basis and over the past 4 weeks I have been extremely impressed with the treatment and care that I have received. All of the nurses have been fantastic, one of them even stayed on after her shift had finished to see me to allay my concerns. They have not only given me first class treatment, they have reassured me and made me feel cared for. What an amazing team! Thank you all very very much, I appreciate everything that you have done for me.

Sackville Medical Centre 2015-08-23 Person 1 5 0

The surgery has been a huge waste of my time and my health has suffered for it. Some of the drs have been VERY rude and on multiple occasions too. I regret that I ever attended this surgery. I would like it to be known that the above DOES NOT refer to DR Defly. Unfortunatly he came to the surgery too late. If you have to come here see Dr Defly, he acts like a professional.

Sackville Medical Centre 2015-01-19 Person 4 5 0

I found out that I had Diabetes about 5 years ago and the support that I have is extremely good. I have a 6 monthly review with the practice nurse Ruth Searles and she take me through the results of the blood test and if I don’t understand something she goes to great lengths to ensure I understand. She is also very understanding if I have any concerns about my diabetes or related problem and on one occasion called in a surgery doctor for his opinion.