Riverside Medical Practice

48 Worthing Road, Horsham, W Sussex, England, RH12 1UD 995 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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24th May 2024


I find receptionists lovely and will always try and help, best course of action to take re getting an appointment. This time was with econsult so I could send pictures in . An hour or so later had a phonecall saying can you get here for such and such time the same day. Arrived for my appointment Dr Patel apologised for such short notice. I honestly didn't mind. Lovely Dr that always takes things seriously. Told me everything he was going todo to help me.

Suggested improvements
Maybe on line appointments but I do understand that people may abuse the system for coughs and colds

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th May 2024


I always find everyone so lovely and kind at this surgery

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th May 2024


I needed an appointment with some urgency and was given one. Follow up appointments needed at the surgery and other locations were forthcoming quickly. Reassuring and informative.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
24th May 2024


I was very happy with all aspects of my appointment on this occasion. However l had a different appointment two days earlier and had to wait 25 mins past my appointment time.

Suggested improvements
Ideally not waiting much longer than 10 mins for appointments

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd May 2024


Every time a member of my family needs to see a Healthcare Professional I book an appointment at the same day without waiting on the phone for long time and the receptionists are always polite and helpful.

Suggested improvements
Nothing, everything is excellent.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Riverside Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Riverside Medical Practice: http://iwgc.net/eccj8