Peverell Park Surgery

Peverell Park Surgery 2023-09-13 Person 5 5 0

Absolutely amazing. This is the first time in 5 years that I’ve needed a doctors. I’ve been suffering from an excruciatingly painful back for the last 5 months due to a herniated disc. The care I received was second to none and I can’t thank you enough. I was able to either get an appointment when required or a doctor phoned me back and I never waiting longer than an hour. My medication was always ready and if I needed a sick note it was provided on the day I got in touch with the surgery. All the receptionists were lovely and very accommodating, more than willing to help either on the phone or face to face if I had any queries. I feel very lucky to be registered with the surgery and receive such a professional service.

Sorry but I can’t fault the surgery. Wonderful team of professionals doing an amazing job whilst under a tremendous amount of pressure to deliver on a daily basis.

Peverell Park Surgery 2023-04-26 Person 5 5 0

I was able to get an appointment very quickly which I really appreciated! Got a call from PA Carly who was very kind and empathetic, really listened to me. Gave great advice, thank you

Nothing

Peverell Park Surgery 2022-11-10 Person 2 5 0

Whenever I request a phone call on the online consultation, I realise that the doctor did not actually read what was written, so I find myself repeating everything over again. I waited from the GP surgery's opening hours only to be told to go to the pharmacy. If that was the conclusion, I would rather receive a text about it instead of wasting my time waiting for a call to tell me something I could have been doing. It was also a waste of my time as I was speaking to a medical student who had to repeat whatever was written in the online consultation, and she had to call me back after taking everything down only to tell me to go to the pharmacist. She even told me there is no magic cure, as if I were a moron. 

I would rather receive a message if you think the condition can be fixed by visiting a pharmacy, as this will save us both time. I have received good care from this surgery, but it really depends on which GP you get, which is unfortunate.

Peverell Park Surgery 2022-10-20 Person 5 5 0

I was treated over the phone by a Dr A Jordan, who I felt genuinely listened and collaborsted with me to come up with a treatment plan. They were incredibly polite and put my worries to ease.

Na

Peverell Park Surgery 2022-01-20 Person 5 5 0

I have just moved from another practice and am delighted by the service from Peverell Park Surgery. I completed an e-consult and was called by a doctor the following day who answered all my questions and arranged a prescription.

I wish that the e-consult didn't require a symptom. Difficult when ringing for advice with no symptoms to report.