Park Green Surgery

Waters Green Medical Centre, Sunderland Street, Macclesfield, SK11 6JL
1 2 3 4 5 5 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
 

Reviews

Showing all reviews
 
1 2 3 4 5
Written by a patient
20th December 2019


Made an appt for an nhs HEALTHCHECK BUT DURING THE APPT DIDN'T FEEL MY HEALTH WAS VERY FULLY EVALUATED. Took no bloods just used old results for Cholesterol, weighed me and took blood pressure. Asked about family history but nothing done re my COPD diagnosis which is the main issue for me. Didn't really tell me anything I didn't already know.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
20th December 2019


Had an apt for an NHS health check but was very disappointed as not much was done to evaluate my health. My main issue my COPD wasn't addressed just told to make an appt with the chest nurse. Had no bloods taken just told my Cholestrol was measured a year ago when bloods were taken for other issues. Been asking for a lung function test for over 12 mths but still waiting to be referred.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th November 2019


I totally agree with the first review. The receptionists here are appalling. They hardly ever smile for a start and they are rude and cold. They give medical advice when they shouldn’t and form opinions when they shouldn’t. They also tell lies and lose documentation. Twice they lost forms I gave in. I’ve changed my surgery now because I got so anxious visiting. One night I came out from a consultation and two of them were sat with their coats on slouching in the chairs swinging from side to side. When I asked to make an appointment they said, ‘logged off now!’ Snottily.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
13th May 2017


The doctors was closed over the easter holiday and I suffer from severe depression. I had ran out of anti depressants and couldn't have got any for a few days had I not got an emergency appointment at ANE. I explained to the receptionist about the situation as she saw that I hadn't had a prescription for two weeks (ane only prescribe 2 weeks worth of pills) to which she said, "You shouldn't have gone to ANE. Thats not what ANE is for really is it? ANE is for serious cases and emergencys, like broken legs" so I explained how badly I suffer and how crucial it is that I am consistant in taking my pills, to which she tutted, shook her head and said "thats just not right for you to do though as we then recieve complaints from ANE" Ok. First things first, this woman told me my mental health wasn't considered an emergency, can we consider that I could have been suicidal? A risky case of depression? And she told me I was in the wrong because they then get a complaint? Well thanks to ANE no one committed suicide that night or in nights to come. I believe it was completely out of order for her to deminish my case so thoughtlessly, and basically make me feel like my mental health isn't important or shouldn't be. I was shocked and in a state of disgrace afterwards. I hope some form of training is given to which the receptionists are told to leave the opinions to the professional doctors that us patients came to see. Absolutely awful.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
22nd October 2013


I never have an issue getting an appointment. The receptionists just ask if it is urgent and are not the type to ask for details. I know they do at other surgeries. They are receptionists and NOT medical staff, they therefore have no right to ask. On the whole they refrain from asking here. The nurses are nice, the place is clean and appointments fairly easy to get. Can't fault it really

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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