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Written by a patient
27th November 2019


I totally agree with the first review. The receptionists here are appalling. They hardly ever smile for a start and they are rude and cold. They give medical advice when they shouldn’t and form opinions when they shouldn’t. They also tell lies and lose documentation. Twice they lost forms I gave in. I’ve changed my surgery now because I got so anxious visiting. One night I came out from a consultation and two of them were sat with their coats on slouching in the chairs swinging from side to side. When I asked to make an appointment they said, ‘logged off now!’ Snottily.

Recommend
Involvement
Cleanliness
Staff
Appointment