Reviews
Care.
Well managed and advised. Thanks to all staff and doctors.
Improvement.
I think a new practice/building would go a long way in improving facilities but still this side of town.
Timely care.
Help advice.
I have been satisfied with NHS service. I would like to see a new hot wood medical center.
Drs are always pleasant.
Why don't you buy the old Kwiksave site on Holker St. All on one level, no steps to climb and still on bus route. Large car park and room to incorporate a chemist too?
I think it is terrible, elderly and disabled people are expected to climb three flights of stairs also my mum after knee replacement when ground floor rooms are available.
Reception staff could benefit from customer care training, a simple smile and "hello how can I help you" on arrival cost nothing but makes a big difference to your experience.
Excellent that clinical staff involve you in making decision about your care.
Did not appreciate being turned away from appointment for being 2 to 3 minutes late and yet they where 5-10 minutes late with my rebooked appiontment.
Resources
Short link to review Norwood Medical Centre: http://iwgc.net/ecasq