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Norwood Medical Centre
2015-01-19
Person
2
5
0
Written by a patient
Written by a patient 19th January 2015
Reception staff could benefit from customer care training, a simple smile and "hello how can I help you" on arrival cost nothing but makes a big difference to your experience.
Excellent that clinical staff involve you in making decision about your care.
Did not appreciate being turned away from appointment for being 2 to 3 minutes late and yet they where 5-10 minutes late with my rebooked appiontment.