Mexborough Health Centre

Thank you for your feedback, We are pleased that you had a positive experience.

Thank you for your comment. We did wonder if you were aware that we now have a nurse practitioner working 4 days each week who can treat minor illness.

Thank you for your feedback. We are currently reviewing the situation for access to appointments, but wondered if you were aware that some appointment slots can be booked online, without the need to telephone. If you wish to register for this service please contact the surgery. Two of the ideas which we are considering are to make more appointments available to book in advance, and assessing the viability of a telephone booking system, which would release various appointments throughout the working day, but can be used on a 24 hour basis. We now have a nurse practitioner who can treat minor illness, and is qualified to prescribe antibiotics and simple pain relief. She can also request hospital investigations and make referrals where necessary.

Thank you for your feedback. Please see the response to similar feedback on page 3

If the check in screen appears to be not working correctly please ask the receptionist to advise the management so that we may find out why and resolve the problem. We apologise if your waiting time is unduly long, but this is often caused by the fact that although appointments are booked at ten minute intervals, extra time is given to any patients who require longer . Unfortunately if we were to allot more time to each appointment this would then reduce the number of appointments available in each session.