Lonsdale Medical Centre

Lonsdale Medical Centre 2024-03-22 Person 0 5 0

The most appalling doctors' surgery in the country. It isn't fit for purpose and should be shut down. The reception staff are horrenedous. They are almost comically rude and have no concern for the dignity of the patients. I've been humiliated countless times. They force you to reveal personal information in front of other patients in order to be seen by a doctor and your right to privacy is never taken into account. It is nearly impossible to get a routine appointment and if you need an emergency appointment, you have to attend the clinic personally at 8am (any time after that and you can forget about being seen), which is the last you want to do when you're feeling very ill. Then there's the ridiculously incompetent medical staff. I've experienced so many incidences of their lack of professionalism bordering on negligence. My skin cancer was misdiagnosed (I was told the lesion was harmless by one of their doctors) and it grew larger over a period of two years. I had to resort to seeing a dermatology privately at great expense to myself and had to pay to have the skin cancer removed. I was told by the private consultant that I need a skin checkup every six months. Now Londsdale Medical Centre is refusing to refer me to an NHS dermatologist for this. I was also refused a referral for a bone spur in my foot, which causes me a lot of pain and has severely affected my mobility. Unfortunately, I can't afford to go private for this and will just have to suffer. In other areas, I have taken my healthcare into my own hands and now buy medication online as Londsdale Medical Centre won't provide me with what I need. The standard of care offered is Dickensian and wouldn't pass muster in the most deprived developing country. I'm now looking to join another clinic. If you're after even basic healthcare, avoid this place like the plague. I'm sure life expectancy among Lonsdale Medical Centre's patients is dropping significantly as the clinic simply doesn't take care of even their most rudimentary healthcare needs.

The clinic should be shut down.

Lonsdale Medical Centre 2023-03-25 Person 1 5 0

Dietitian Met with her few weeks back and agreed on a plan. She was to call me back a week later and "forgot", I called and then she rang me back. She's very unprofessional and lied to me when recalling our 1st meeting about the outcome and what we agreed. Just to get rid of me basically. Receptionist Called today to try to book a GP and the rather rude/curt woman on the phone said "I have no appointments" and that was it, hoping I would hang up so she didn't have to deal with me. It was very obvious. I asked questions and she finally told me what the process is. What she should say is "I have no appointments for the current booking period, please call back on this date" - I told her to say that next time and she hung up on me!!!! I have sent 2 emails about this and no reply. When I was at Blessing Medical the staff were busy but friendly and showed some care, Londsdale is nothing like that. Seems the staff here just want to get rid of patients not care for them.

Fire the staff and hire people who Want to be there!

Lonsdale Medical Centre 2021-03-01 Person 1 5 0

As you can see from my review.

Employ better Doctors

Lonsdale Medical Centre 2021-02-25 Person 1 5 0

The receptionist seemed not to know where she was or what she was doing and the doctor I had the appointment with very rude

You can get friendly and competent stuff for a change

Lonsdale Medical Centre 2019-06-20 Person 4 5 0

I have been a patient at this practice for 20 years. The quality of care and caliber of doctors is excellent. I always feel heard and well looked after.