Little Common Surgery

Little Common Surgery 2016-03-26 Person 4 5 0

I feel the receptionists at the Old Town practice need a special commendation. Unlike many surgeries (and I have moved around extensively in England) they are always helpful and take time to deal with each patient calmly and kindly. I think they are all wonderful. Thank you.

Little Common Surgery 2016-03-26 Person 5 5 0

I attend the surgery for a PMR review every 3 months. This involves a blood test followed a few days later by a review with Nicki Brooks. I cannot fault the care given. I feel supported in every way with the PMR- it is a strange condition (for me) which affects both physical and to some extent, mental health. I usually see either Verity or Sue for the blood test. They are very friendly, yet professional. Nicki Brooks is always interested in how I am managing the condition, plus weight loss and cholesterol levels. I know I am involved in any decisions and am so grateful for her continued care.

Little Common Surgery 2016-03-16 Person 3 5 0

So we waited for one hour as we thought we would try and go early because I couldn't stop feeling sick and being pregnant is not good for my baby for a dr whilst I was being repeatedly sick asking the receptionist 4 times if they can give me my pill I need, or a repeat prescription which she kept saying the dr needs to see you first. So after 30 minutes delay from our actual appointment time we went in to see the Dr who said you should have just asked the receptionist for a repeat prescription and you could have had it straight away. So thank you receptionist for keeping me there for an hour watching me feel sick four times and then all you can say is I'm sorry maybe you should learn how to do your job or ask someone next time. I will defiantly be changing surgeries.

Little Common Surgery 2016-03-11 Person 2 5 0

Website is truly hopeless. I have tried so many times to register but it will not allow me to. When I send to normal email it is returned with"please register". Today I have tried 5 times with no luck so now I will have to go to the surgery and write it out, in this technical age this is rediculous.

Little Common Surgery 2016-03-07 Person 4 5 0

Very kind, caring and courteous the details of my condition were explained fully which, was very helpful. The sister also allowed time for me to ask questions where appropriate. Thank you