Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,864 reviews

Reviews

Recommend
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Written by a patient
14th September 2020


The receptionist and doctor were both incredibly helpful, it was easy to book an appointment and was able to have a long talk with my GP who was very supportive for me.

Suggested improvements
it can be difficult getting on the line with the hash key followed by a number, this doesnt always work however and can be quite tedious. Perhaps if it was possible to book an appointment over email or through the website it would be much easier.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th September 2020


Very pleasant staff always try and fit you in

Suggested improvements
Not really

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th September 2020


Always very helpful when urgent appointments needed.

Suggested improvements
Nothing. We have been really happy with the service since we moved to this practice earlier this year.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th September 2020


Keele Practice has always been brilliant with me, being sensitive to any issues raised and helping me by providing relevant information regarding any health issues I have had. They have always been timely in scheduling appointments, most on the same day or a day after which has been particularly helpful.

Suggested improvements
None, keep doing what you’re doing!

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd September 2020


Really pleased with the service we receive at this practice. Always get an appointment and the team know their patients well. Dr Clarson our routine GP is an amazing practitioner and really is a credit to the profession. The practice show genuine care and empathy when dealing with patients and you couldn’t ask for a better standard of care.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb