Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1 2 3 4 5 1,784 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
3rd February 2023


I can almost always get an on the day appt if needed urgently by calling at 8am. And the bookable appointments are always within a reasonable time.


I might have liked an update about how long I needed to wait after my booked time. I don't mind waiting, it means the doctors are giving patients the time they need, but I did have to rearrange some student appointments!

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
1st February 2023


Every time I have contacted the surgery, I am met by nice staff who have tended to my needs immediately. I typically get an appointment with a doctor or nurse as soon as I need one. Even the phone call queues are not long.


I do not have any recommendations. I am satisfied with the work done at Keele GP Surgery.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
31st January 2023


Great service and a great clinic


Nothing

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
31st January 2023


Dr. Clarson and a handful of other GPS at this practice have provided me with excellent care following a cancer diagnosis. I’ve always felt listened to, understood and cared about here, which I personally feel is rare to come by. Any health concerns I’ve had have always been fairly evaluated, and health anxiety profoundly understood. Also, the receptionists are lovely!


Perhaps offer smear tests booking dates instead of book on the day!

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
31st January 2023


The practice is consistently helpful, organised and easy to contact


Nothing

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb