Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1 2 3 4 5 1,704 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
14th January 2021


This surgery always provides an excellent service. I had a phone consultation followed later on by a physical examination. I felt listened to and given plenty of time. Thank you.


I didn't like having to wait out side in the rain but it wasn't for long and I guess the best way to keep us safe from the virus.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a carer
14th January 2021


As below


Excellent care, arranged an urgent hospital review. Explained everything in detail and made me and baby comfortable.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
14th January 2021


Easy to make an appointment, if none available receptionists are very willing to help arrange one for the earliest time available, they are also very friendly and approachable. Have only had telephone appointments recently but doctors very thorough even though not face to face. I am confident I receive the best care from whichever doctor I speak to. Excellent practice, my whole family are with them, the care is outstanding.


Can’t think of anything

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
14th January 2021


Everyone at the practice is fantastic.


Nothing

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
14th January 2021


Doctor listened attentively when I listed symptoms and explained possible causes. Discussed next steps.


Nothing. It is a great surgery with wonderful staff.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2020 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb