Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1 2 3 4 5 1,693 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 28
 
1 2 3 4 5
Written by a patient
21st September 2020

Satisfaction:
Good care, in my case a same day appointment

Improvement:
The recorded phone message is rather long

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st September 2020

Satisfaction:
Good care, in my case a same day appointment

Improvement:
The recorded phone message is rather long

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st September 2020

Satisfaction:
I'm given the best care at this surgery. Great compassion, thorough consultations and respectful care given at all times.

Improvement:
No, always wonderful.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st September 2020

Satisfaction:
I'm given the best care at this surgery. Great compassion, thorough consultations and respectful care given at all times.

Improvement:
No, always wonderful.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th September 2020

Satisfaction:
Receptionist was quite moody and abrupt, but it was relatively easy to get an appointment and Dr Clarson was really helpful and compassionate.

Improvement:
Friendlier receptionist

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Page 1 of 28

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2020 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb