Hereward Group Practice
Exeter Street, Bourne, Lincs, England, PE10 9XR Also known as: Hereward Medical Centre 789 reviewsReviews
Dr Ashley Norman and Janet Wheatley made me feel very welcome and friendly. They were both very professional! Great assets to the practice!
I cancelled one appointment, the receptionist could arrange another, which was more suitable for me. The Dr listened to me with respect and I answered this questions with respect.
Waiting time for appointments could be improved, nearly a months wait for my 3 year old who has behavioural difficulties.
I would like to say how helpful and efficient your reception, nurse practitioner and pharmacy staff were in dealing with my son yesterday. All staff are polite and very helpful.
21/03/18.
When appt can be made, care is excellent. 3-4 week lead time for appt is ridiculous. Needed to see GP urgently on podiatrist advice/diabetes took care and on 9th March earliest appt 7th April lady on reception on Friday pre had a district lack of interest and empathy not usual for your team. Unable to attend Monday clinic and called in on 14th, explained situation again and offered appt. The 'front of house' service has improved significantly thank you (with clear exception as stated).
Resources
Short link to review Hereward Group Practice: http://iwgc.net/ecb6k