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Hereward Group Practice
2018-03-23
Person
3
5
0
23rd March 2018
When appt can be made, care is excellent. 3-4 week lead time for appt is ridiculous. Needed to see GP urgently on podiatrist advice/diabetes took care and on 9th March earliest appt 7th April lady on reception on Friday pre had a district lack of interest and empathy not usual for your team. Unable to attend Monday clinic and called in on 14th, explained situation again and offered appt. The 'front of house' service has improved significantly thank you (with clear exception as stated).