Greystone House Surgery

99 Station Road, Redhill, Surrey, RH1 1EB

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
18th April 2017
Written by a patient

A Great Surgery, Brillant

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
11th April 2017
Written by a patient

Receptionist was incredibly rude, shouting orders at patients and I witnessed an old man cry which was mainly down to how he was talked to. Doctor wasn't in a listening mood and ordered blood tests without having a proper conversation. Usually have good care but have noticed standards slipping, will be looking for a new surgery.

12th April 2017
Response from Greystone House Surgery

We were extremely disappointed to receive your feedback and your experience is not at all what we try to achieve. So that I can look into this further I would be very interested if you could contact me to discuss the details and I would be very keen to prevent a recurrence. Best wishes Jacquie Jacquie Clayson Practice Manager

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
5th April 2017
Written by a patient

I have recently moved to the area and on registering with Greystone House, I have found the Doctors and staff most helpful in providing care to me and follow up on treatment.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
4th April 2017
Written by a patient

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
30th March 2017
Written by a patient

- Facility to book appointments and order repeat prescriptions online is great. - Able to book early morning appointments extremely helpful - Friendly helpful staff - downside, well sometimes you have to wait much longer than your booked time when you have an early evening appointment.


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