99 Station Road, Redhill, Surrey, RH1 1EB
I was hit by a bad chest infection and called to make an emergency appointment as soon as the surgery opened. The receptionist said she had nothing available but after telling her my symptoms she arranged for a callback from a GP. I did not have to wait too long for a call and Dr Sue managed to squeeze me in. The surgery was very busy but all the receptionists are all lovely. The waiting area is clean and there is lots of information to read on the walls. Dr Sue was lovely and very caring. Would definitely recommend the surgery for people living in the area.
Dr. McGilligan treated both hands for trigger finger. Steroid injections in both hands. Virtually painless. Should clear the problems within 10 days.
I've been a patient at Greystone House since I moved to Redhill about 5 years ago. I've always had positive experiences and have found the receptionists to be friendly, cheerful and very helpful. My husband took ill one day (turned out to be a kidney stone) but his surgery wouldn't see him as he had not been for a visit for too long so they had de-registered him. I phoned Greystone and they saw him straight away. I would highly recommend this surgery. I have found everyone to be highly professional and helpful and I've never had a problem getting an appointment within a reasonable time.
I've been a patient at Greystone for over 4 years and have gotten great care 95% of the time, my only real negative experience was with a locum who I've not been seen by since. Greystone have been very attentive to my sons needs since birth also and the process of speaking to a triage/duty doctor to determine my need for an appointment on that day is an excellent approach and really makes me, as a patient, felt listened, to. Great work greystone. Looking forward to the expansion.
I've needed a great deal of medical care over the last year with three major emergancy surgeries along side my normal issues and the surgery as a whole have been excellent from the gps to the nursing staff and the receptionists.