Share review of Greystone House Surgery

Greystone House Surgery 2023-06-14 Person 3 5 0

I find the process of getting an appointment long-winded if using the online form and just long if trying to phone. I guess I am of the generation when we had a family doctor who knew your medical history and was a confident as well as a doctor. I have been able to speak (on the phone) to a pharmacist or in-house to a clinical practitioner (?) but I have not been offered a doctor. Personally I have lost confidence, not in the ability of the doctors but in the ease of seeing someone when I need to. Having said all that, I cannot fault your brilliant team of nurses who have taken my blood and given me injections recently. I realise that things have changed since COVID and there are new ways of doing things but the personal touch has been lost.

What I feel is better for me may not be better for someone else.