Fitznells Manor Surgery

Fitznells Manor Surgery 2015-06-03 Person 4 5 0

The reception staff are the best. Doctors not bad as well.

Fitznells Manor Surgery 2015-06-03 Person 3 5 0

Care from doctor was good. Phone line is not working properly lately. If you were allowed to call at 8.30 and also at midday for appointments then maybe it wouldn't be so difficult to get through.

Fitznells Manor Surgery 2015-06-03 Person 2 5 0

All the doctor are great, they all listen which is much appreciated. The telephone system is a nightmare. Today I phoned at 4.30 pm and was no.3 in the wait. Put the phone down at 5.15 as no one picked up. The reception staff can be a bit fresty at times and your senior receptionist Charlotte Cole needs to 'charm school'. All professional staff do very well under all the pressure that is put upon them.

Fitznells Manor Surgery 2015-06-03 Person 4 5 0

Very caring, explained what would happen with tests etc.

Fitznells Manor Surgery 2015-05-05 Person 4 5 0

My experience of the online appointment booking process has been very positive - it was easy to find a time with the doctor I wanted to see, within a few days and at a time convenient to me.