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Fitznells Manor Surgery
2015-06-03
Person
2
5
0
3rd June 2015
All the doctor are great, they all listen which is much appreciated.
The telephone system is a nightmare. Today I phoned at 4.30 pm and was no.3 in the wait. Put the phone down at 5.15 as no one picked up.
The reception staff can be a bit fresty at times and your senior receptionist Charlotte Cole needs to 'charm school'.
All professional staff do very well under all the pressure that is put upon them.