Churchfields Surgery
BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 788 reviewsReviews
The nurses' appointments are easy to book & you don't have to wait long to see them. However, what happened to being able to book an appointment? I have got to wait weeks or always am told to phone at 8 o'clock or 2 o'clock for an emergency appointment. When I did wait for an appointment they hadn't got me on the system. Then, all they could offer me was an appointment in another 5 weeks. When my husband complained and said he wanted me seen by a doctor, they put me on the end of surgery. Then, the doctor couldn't get rid of me quick enough. It's ok that we had to wait an hour to see a doctor but another when they want to go home.
You are doing everything well & nothing can be improved.
Friendly, efficient service from receptionist especially when a patient's carer was stressed.
Cervical smear by Lyn Cox / Super lady - relaxed & made the whole procedure without fuss - thank you.
I booked an apt 4 weeks ago for today, for my son who I wanted referred to paediatric occupational therapy team on advice from my sons preschool. The male Doctor we saw was very dismissive and unprofessional and would not refer my son. He asked me personal questions about my lifestyle choices which did not relate at all to my sons issues. He also told me that the school is after more money and that's the only reason they've asked for him to be referred! Very offended and unhappy.
Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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Short link to review Churchfields Surgery: http://iwgc.net/eb6rk