Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 742 reviews

Reviews

Recommend
Involvement
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23rd May 2024


Doctor had told me to ring to make appointment. Took ages to get through on the phone and then told that the clinic sends appointments out, no need to call.

Suggested improvements
Better instructions on making appointments from the doctor for clinics

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd May 2024


My nurse who I saw was absolutely fantastic!! She kept me at ease, listened to me, helped me and all around had fantastic care!! She was so good as she has been with my 2 kids as well! Very high praise is needed for her!! She’s helped me get further with my issues as well and just looked after me from start to finish

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd May 2024


I rang the surgery at 8am, received a call back by 820am. Telephone consultation completed by 9am and I had a face to face appointment at 12.30. Referred to appropriate services there and then. Excellent service, thank you

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th May 2024


Excellent service. Staff are professional but friendly

Suggested improvements
Na

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Cleanliness
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19th May 2024


Not easy to phone

Suggested improvements
Overall the service was very good

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk