Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 668 reviews

Reviews

Recommend
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17th April 2024


Had telephone consultation (although took a. Few days to get that) but booked in for clinic within 5 days to sort issue

Suggested improvements
Online booking system closes before allocated time on several days

Experience
Involvement
Cleanliness
Staff
Appointment
 
17th April 2024


Receptionists are always friendly. When I called to make this appointment I got through quickly to a helpful member of your who was able to let me have an appointment that has been released by another patient.

Suggested improvements
Nothing to ask in terms of my experience.

Experience
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Cleanliness
Staff
Appointment
 
14th April 2024


Not a fan of the phone system as access to the internet can be limited by location when you just need to see somebody . Having said that when you do need help the surgery always finds a way. To help Cheers

Suggested improvements
Nothing I can think of

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th April 2024


I went in person to the surgery shortly after 8am hoping to get maybe a telephone appointment. The receptionist asked if I would mind telling her about my need for an appointment. This I did and she said she'd ring through and see if the Dr would see me while I was there to save returning. I was seen by the Dr in about 10 minutes. I was thoroughly examined by him. I am very grateful to the lovely, professional receptionist and doctor. We keep being told by the media that it's impossible to see a doctor!!

Suggested improvements
Nothing could have been better for me at that time.

Experience
Involvement
Cleanliness
Staff
Appointment
 
12th April 2024


Exceptional treatment. Phoned at 8.00 am - saw Doctor at 8.45 am and treatment for minor procedure booked within the hour. Thank you. Dr Morrey and the team!

Suggested improvements
Nothing to add

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk