BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ
Pleasent & helpful staff. However, telephone answer service is poor. I was on hold twice for 15 minutes, then 10 minutes. This week, option 3 and 5 had no answer at all.
Excellent practice nurse managed to take my blood first time (poor veins).
Improve your customer service and duty of care.
Dr Kumaran is absolutely fantastic. He listens and really understands. Get more doctors like him. Brilliant service so far. Thank you.
Dr Bibi (locum) was fantastic, lovely mannered. Very refreshing to get a doctor so kind and with caring manners.
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