Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
21st September 2018
Written by a patient

If you want a prescription you have 2 options first go in the surgery 2nd Order by email the receptionist won't take your order over the phone. Since Christmas I've sent 5 emails for repeats they say they haven't received. So I tried via a 3rd party at first they got the meds now the last 2 X's the third party contact me and say they've made two requests and surprise surprise are being rejected. When I then call the surgery the receptionist who I made add acts like a robot says no requests have been made. When I first went to this surgery it was a wood shack up new road in the early 60's the drs were good, they moved to churchfields the drs and receptionists were good, however once they started to expand to a two storey building then moved to BMI the receptionists for some reason seem to have become robots.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
6th June 2018
Written by a patient

i have been trying for over a year to get answers to why i am always so tired, which is now getting me down so badly that i burst into tears all the time. i can never get an appointment with the same doctor twice so am getting really distressed. if i try to get an appointment with the same doctor i'm told the appointments haven't been released and i could be waiting 4 weeks. this is not only upsetting but dangerous. i am currently thinking about moving surgery as i am told i would be treated better next door at St Johns surgery.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
22nd May 2018
Written by a patient

Friendly receptionists, nurses and the doctors make you feel at ease. Could improve by making it easier to ring for appointments if possible.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
22nd May 2018
Written by a patient

Your Appointments are on time and the doctors are friendly and kind.

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
22nd May 2018
Written by a patient


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