Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 853 reviews

Reviews

Recommend
Involvement
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26th July 2024


From the initial phone call with the receptionist about my concerns, I felt listened to. The doctor dealing with my query was very supportive and very informative. Following some blood tests, the follow up calls were curtious and well explained. In my opinion, a great service from start to finish

Suggested improvements
Nothing, it was all a great service.

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th July 2024


Did online consult. Got call 2-3 hrs later and same day appointment

Suggested improvements
Check medical history for drugs not tolerated before suggesting them

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th July 2024


I can usually get a telephone consultation if needed Face to face appointments not quite as easy

Suggested improvements
Maybe a home visit when I couldn’t come to the surgery as in bed feeling poorly might have saved a few days of not being on the correct medication

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
26th July 2024


Very satisfied

Suggested improvements
Waiting area could have magazines or similar

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th July 2024


Call from Kerry Bayliss and was asked to go to the surgery and was seen straight away

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
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Appointment
 
 

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Churchfields Surgery: http://iwgc.net/eb6rk