Churchfields Surgery

BHI Parkside, Stourbridge Road, Bromsgrove, Worcestershire, England, B61 0AZ 644 reviews

Reviews

Recommend
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22nd March 2024


Dr. Law assessed my problem thoroughly. He was friendly and professional.

Suggested improvements
It would have been better if I had been directed to the revelent Doctor in the first instance rather than seeing a Doctor, who couldn't help at this time. Then was asked to return the next day. I felt as though it was a waste of an appointment and time. I had named the Doctor who had previously dealt with this issue for that reason.

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22nd March 2024


I was able to make a telephone appointment & then seen straight away. Everything was explained clearly to me.

Suggested improvements
Would be better if it were possible for a time to be allocated for the telephone call even if it was narrowed down to the hour it is likely to happen. Makes it difficult when you are at work to make yourself available from 8.30 - 2pm for a phone call. Only a suggestion not a complaint

Experience
Involvement
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22nd March 2024


Not always seen so quickly but today the Dr was very responsive and I got an appointment straight away. (Reception was not manned when I visited)

Suggested improvements
A receptionist?

Experience
Involvement
Cleanliness
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Appointment
 
22nd March 2024


No problems at all

Suggested improvements
Don't think any better

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22nd March 2024


Receptionist good be friendlier and more helpful. Fazeen Iqbal was very good

Suggested improvements
N/A

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Churchfields Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

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