Catshill Village Surgery

Catshill Village Surgery 2022-05-13 Person 5 5 0

Excellent treatment in the past from all doctors and nurses. This time, I had a problem with I.T., specifically concerning Patient Access. The office staff, particularly all the receptionists, whom I tended to pester in my somewhat agitated state, were extremely patient and understanding. (Special thanks to Ms. Zaleska for her cheerful, prompt and successful efforts on my behalf.)

Everything was fine.

Catshill Village Surgery 2022-04-27 Person 5 5 0

Being a healthcare professional myself I have worked in many GP practices and have had experiences good and not so good as a patient. However, I have never experienced such a high standard throughout my whole time with Catshill village surgery. The reception staff are respectful, caring extremely efficient and make you feel as though your request whatever it may be is important. When you call they always try and do their best to help. I cannot commend them enough. Well Done . My son and his family , ,my daughter and her partner have had exactly the same experience. The GO’s at the surgery are excellent. Most of my contact has been with Dr Barrett who I have found to be , compassionate, an excellent communicator, patient and kind. This surgery should be identified as the Gold Standard for all to follow .

Nothing

Catshill Village Surgery 2022-04-21 Person 5 5 0

Extremely pleased with the level of care I have received at catshill surgery. I never have a problem getting an appointment quickly (almost always the same day), which is the polar opposite of my experience with my previous surgery. Dr Bloxham and Dr Barratt are absolutely excellent- they listen carefully, are very kind, very sympathetic and extremely helpful and knowledge. I haven't yet had appointments with any of the other doctors yet, but I'm sure they're excellent too. Thank you so much, catshill surgery!

I haven't found anything yet, but I'll let you know if I do xxx

Catshill Village Surgery 2022-04-19 Person 5 5 0

I recently phoned up the practice during a time of great personal need and encountered the fantastic receptionist Katie. Katie, was Incredible, She not only dealt with my enquiry with superb efficiency but the manner in which She did so made such a difference to me and I am so grateful. It also goes without saying that Dr Barrett provided the care I needed. So hats off and many thanks to Dr Barrett and the Team. But special thanks to Katie.

Nothing. I was very pleased and grateful.

Catshill Village Surgery 2022-03-31 Person 5 5 0

I rang 8am phone answered immediately,sent pictures of my problem and called in to personally see the doctor at 9am You can’t get a better service than that

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