Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Canbury Medical Centre
2022-10-25
Person
2
5
0
25th October 2022
Today l had an awful experience with a receptionist , in 35 years at this practice l have never been spoken to like this. I was ringing to check up on a referral done by Dr Benton , seen him twice in person regarding the situation. I have NO problem with Dr. Benton who is a great doctor.
When speaking to me the receptionist came across as hurried, angry that l was on the phone then in answer to a question l had asked about she said to me " Whatever" in answer. Whatever, is a slang sarcastic word, showing a lack of care and concern.
I know the name of this receptionist, however will not put it here, will be looking out for her though, to identify her, as l know most of the receptionists at Canbury.
Very sad about this behavior.
Suggested improvements
a polite receptionist
Canbury Medical Centre
2020-07-30
Person
5
5
0
Written by a patient
Written by a patient 30th July 2020
Very happy with all the staff
Canbury Medical Centre
2020-07-17
Person
5
5
0
Written by a patient
Written by a patient 17th July 2020
Ok
Canbury Medical Centre
2019-11-14
Person
2
5
0
Written by a patient
Written by a patient 14th November 2019
get rid of the extremely rude receptionist - most are lovely but this one is letting you down. Does not reflect the in surgery experience at all.
Canbury Medical Centre
2019-02-15
Person
5
5
0
Written by a patient
Written by a patient 15th February 2019
We have been with the Surgery for (13) years & we have ALWAYS received an
15th July 2019
Response from Canbury Medical Centre
Thank you for your feedback.
Resources
Short link to review Canbury Medical Centre: http://iwgc.net/ecaki