Byfield Medical Centre

Church Street, Byfield, Daventry, NorthantsEngland, NN11 6XN 151 reviews

Reviews

Recommend
Involvement
Cleanliness
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23rd April 2024


Not always easy to get an appointment, should be able to ring up anytime and get in so you can plan ahead.

Suggested improvements
Nothing

24th April 2024
Response from Byfield Medical Centre

If all of our appointments were available to book in advance there would be no on the day appointments available for emergencies we release appointments each week that are available to book 2 weeks in advance

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd April 2024


I had to book an appointment which was two weeks ahead due to no appointments available earlier

Suggested improvements
Na

24th April 2024
Response from Byfield Medical Centre

Unfortunately we have a finite number of appointments and demand outstrips them, we have no more rooms available and no more doctors so unfortunately there may sometimes be a wait for an appointment

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
23rd April 2024


Excellent service. Although surely under pressure the practice got my blood results back very quickly and a face to face with Dr Provin the same day. Dr Provin talked through my options and we settled on a plan. Although behind with his consultations and at the end of the day I definitely did not feel rushed he took time to discuss my health.

Suggested improvements
Nothing

23rd April 2024
Response from Byfield Medical Centre

Thank you for your kind feeback

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd April 2024


I was expecting to have difficulty getting an appointment, simply because that is how it is presented in the media. I was pleasantly surprised to get an appointment the same morning I rang. Well done Byfield Medical Centre.

Suggested improvements
Can't think of anything. Maybe a clearer indication that there are two waiting rooms.

Experience
Involvement
Cleanliness
Staff
Appointment
 
22nd April 2024


I seen Dr James as I was fearful of another miscarriage. She was very cold and blunt with me, and lacked any compassion atall.

Suggested improvements
Put her on a bedside manners course

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Byfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Byfield Medical Centre: http://iwgc.net/ecbq2