Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Byfield Medical Centre
2023-06-27
Person
5
5
0
27th June 2023
I have had to contact the doctors surgery a couple of times recently and couldn't fault the treatment I received. From the receptionists, nurse and doctors I saw, they were all friendly and professional, as always. I had appointments the same day and swift results.
Suggested improvements
Nothing
12th July 2023
Response from Byfield Medical Centre
Thank you for your kind words
Byfield Medical Centre
2023-06-27
Person
5
5
0
27th June 2023
Dr Geissler was patient and explained fully to me his reasons for not thinking the new treatment for losing weight is for me .IE the new injection .he did explain to me intermittent fasting and I came away excited about trying it ,I must say since I saw the doctor I have lost 9llbs and intend to carry on with this regime .which I find easier than counting calories or points .Would I see Dr Geissler again yes would I recommend him yes
Suggested improvements
the only problemsI have and I suspect I'm not the only one parking is a nightmare and the surgery itself while being clean and tidy is old dingy and a depressing place .This is not a slur on the doctors or staff who are always pleasent and efficient.
12th July 2023
Response from Byfield Medical Centre
Thank you for your feedback - we agree regarding the building and the parking unfortunately without permission for a new building we are stuck with what we have. It is also a depressing very cramped place to work!
Byfield Medical Centre
2023-06-27
Person
5
5
0
27th June 2023
If we phone the surgery giving all the symptoms we are experiencing , either the receptionist will ask the doctor to phone, or make a suitable appointment.
Suggested improvements
Very difficult to get through at 8am!!
12th July 2023
Response from Byfield Medical Centre
Hopefully the new phone system should help, when you call you do not have to wait on the phone you keep your place in the queue and when you reach number 1 you are automatically called back. We have also made 20% of appointments bookable in advance and also you can now book appointments online
Byfield Medical Centre
2023-06-27
Person
5
5
0
27th June 2023
Easy to arrange appointments and as ever, every one always cheerful
Suggested improvements
Not a lot
12th July 2023
Response from Byfield Medical Centre
Thank you for your kind feedback
Byfield Medical Centre
2023-06-27
Person
5
5
0
27th June 2023
I always feel that the service at Byfield is very good and we are very lucky
Suggested improvements
Everything was good
12th July 2023
Response from Byfield Medical Centre
Thank you for your kind words
Byfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Byfield Medical Centre: http://iwgc.net/ecbq2