Broadwater Medical Centre

5-11 Broadwater Boulevard, Worthing, West Sussex, BN14 8JE 180 reviews

Reviews

Recommend
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13th March 2022


Staff, both medical and receptionists are fantastic. Always welcoming & give time to patients even when it’s busy. They always try to accommodate patient needs when booking appointments. However since covid it’s been increasingly difficult to get to see GP of choice, face to face & the online booking system which was helpful for pre booked appointments is no longer available. The surgery always listen to needs though and answer emails efficiently. The triage system on the phone works but it would be great to return to a more normal service now that Covid rules have changed a little.

Suggested improvements
Returning to the online booking system for pre booked appointments would help patients that need follow up dates without having to ring the surgery. Often when you ring you can’t get an appointment that day or even the next day & not with GP of choice which was one of the positives for the surgery before Covid.

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9th July 2021


I was seen by Mrs Louise Etches. Her thorough examination revealed I have double vision in my peripheral vision, which, after eliminating blood pressure and ecg heart monitoring, may be responsible for my recent falls. I had an eye test in Worthing that same day, and was referred to Eye Clinic at Southlands hospital. Thanks, Louise !!!

Suggested improvements
Nothing, except perhaps tea and biscuits!!!

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8th July 2021


Excellent service.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th March 2020


The Reception staff are amazing. Extremely helpful and kind. All the doctors have shown compassion and kindness.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
2nd March 2020


Caring staff most helpful. Clean and local. Excellent service, 10/10.

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Resources

Short link to review Broadwater Medical Centre: http://iwgc.net/ejhn2