Broad Street Surgery
200 Broad Street, Coventry, England, CV6 5BG Also known as: CoventryGP.Com Group of Medical Prractices (Jubilee Health Centre & Broad Street Surgery) 26 reviewsReviews
The receptionists are very helpful, and very accomodating.
I'm grateful for the 7.30am appoinment, as this then does not impact on my work and taking time off.
Thank you.
Staff are always polite and very helpful if they can manage to squeeze in an appointment for you they will especially when it involves children. Surgery atmosphere is fantastic. At times there are changes in doctors and it would be useful to have a board with all doctors faces matched to names so you know the face before going in for an appointment.
Thank you, that's a very good idea, I will get to work on creating a board! We are a training practice & also a research practice, that's why we have so many doctors. Dr Dosanjh- Lead GP
I am very pleased with this surgery. The receptionists were are very helpful.
It takes too long to get an appointment by which time you wonder whether or not you need a doctor at all, the pharmacy was more helpful than the clinic
I'm sorry to hear it takes too long to get an appointment, we do our best to to provide appointments all day. We also provide triage calls- Monday,Tuesday & Friday mornings between 8.30 am and 11 am. You call reception and leave your telephone number and within 1 hour a GP will call you back. If the GP needs to see you we will always get you in or arrange a time later in the week if that suits you better. If we can sort out the problem over the phone we do. I hope this helps. Dr Dosanjh- Lead GP.
The surgery is great. The doctor is extremely helpful and fantastic and most importantly smiling. however one of the receiptionst is not helpful and always doutful ang let you feel down about the surgery. I suggest to train her a bit about customer servicing
Please let me know who the staff member is & I'll be happy to intervene to improve the service, all the best- Dr Dosanjh- Lead GP.
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