Bourne Galletly Practice Team

Bourne Galletly Practice Team 2023-03-22 Person 5 5 0

Consistently, this practice is an outstanding example of outstanding organisation and management supporting clinical excellence and a brilliant patient experience. A real and valuable model for how General Practice can and should be conducted.

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Bourne Galletly Practice Team 2023-03-22 Person 5 5 0

I came to see the nurse Mon 20 March for an evening appointment which helps when you work full time. Didn’t get kept waiting long which helped as I get anxious. Nurse explained everything and was very reassuring throughout. Trainee nurse was also present by my own choice who was also extremely reassuring throughout.

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Bourne Galletly Practice Team 2023-03-22 Person 5 5 0

booked a call back for 0905 phone rang at 0905 with a very friendly and helpful doctor(Sachs) who gave me an appointment for 1130 on arrival booking was easy I was called immediately and had a very positive consultation was given a course of treatment and was all finished within 15 mins Great service thankyou Surgery was clean bright, as was the waiting area

everything was excellent keep doing what you're doing it is an excellent servive

Bourne Galletly Practice Team 2023-03-21 Person 4 5 0

Amazing service, within an hour of a call back I saw the ANP with a diagnosis and treatment.

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Bourne Galletly Practice Team 2023-03-21 Person 5 5 0

Excellent surgery, very clean, staff polite and helpful. Nurse was exceptionally professional.

I don’t feel that things could be better.