Bourne Galletly Practice Team

40 North Road, Bourne, Lincs, England, PE10 9BT Also known as: Galletly Medical Practice 1 2 3 4 5 398 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 15
 
1 2 3 4 5
Written by a patient
26th September 2020

Satisfaction:
Flu Clinic experience was fantastic, straight in and out, Covid system was excellent. I always feel that they are very efficient at Galletly, and it feels as if they care.

Improvement:
Nothing, it was a perfect experience.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th September 2020

Satisfaction:
Flu Clinic experience was fantastic, straight in and out, Covid system was excellent. I always feel that they are very efficient at Galletly, and it feels as if they care.

Improvement:
Nothing, it was a perfect experience.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th September 2020

Satisfaction:
Phoned at 10am, appointment for 2:30pm with Dr J Lunga. Sudden onset intense headache with no previous history. Dr Lunga went through a comprehensive set of questions and physical tests. Following discussions with Peterborough hospital, an urgent hospital appt arranged for the following day at 9am. Dr Lunga was friendly, took the time to listen to the issues and promptly acted upon them. Couldn't ask for more.

Improvement:
Nothing - all sorted within 24 hours including hospital appt to rule out brain aneurysm.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th September 2020

Satisfaction:
Phoned at 10am, appointment for 2:30pm with Dr J Lunga. Sudden onset intense headache with no previous history. Dr Lunga went through a comprehensive set of questions and physical tests. Following discussions with Peterborough hospital, an urgent hospital appt arranged for the following day at 9am. Dr Lunga was friendly, took the time to listen to the issues and promptly acted upon them. Couldn't ask for more.

Improvement:
Nothing - all sorted within 24 hours including hospital appt to rule out brain aneurysm.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th September 2020

Satisfaction:
Simple online appointment booking process. Well organised flu vaccine clinic sessions with lots of available appointments. Easy parking. Easy safe access to the clinic and prompt consultation. All vaccines readily available for immediate treatment. I was in and out in 2 minutes. The usual high standard of service from the practice despite Covid limitations. Well done!

Improvement:
Nothing.

Satisfaction
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Page 1 of 15

Bourne Galletly Practice Team was awarded the iWantGreatCare certificate of excellence in 2020 for delivering outstanding care.

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Resources

Short link to review Bourne Galletly Practice Team: http://iwgc.net/ecb6j