Bourne Galletly Practice Team
17th June 2021
I know whenever i book a telephone consultation online i will either be seen that day by a Dr, Nurse, applicable practioner or after the consultation some appropriate medicine will be waiting for me to collect that day. The online booking system is marvellous and cuts out the ages that can be spent waiting to get through. The choice of time of call and Dr is also available. All the staff are friendly, helpful and caring. The range of in house facilities ( pharmacy, ultrasound, MSK, theatre and more )makes it seem like a small hospital then a Drs surgery. Despite what was seen in the national press i had no problem at all last year seeing a Dr face to face several times. Several times i have needed referrals for other treatment or diagnosis and this has been done in all cases with choice and efficiency. Efficient and caring i would sums it up for me.
I really can't think of anything.