40 North Road, Bourne, Lincs, England, PE10 9BT
Also known as: Galletly Medical Practice
I was seen the same day as my contact following a telephone consultation. With a chest infection, I would have appreciated more definitive guidance about returning to work but can not fault treatment. Also phoned immediately after and managed to get my son seen after school to confirm that his chesty cough was not also an infection... all on the same day
Excellent communication from the team and giving positive confidence with procedures.
Polite and efficient receptionist, prompt contact from GP.
Can't see a doctor and instead had to see a nurse who was rude, patronising and didn't listen to what I tried to explain. Disappointing to be treated so rudely especially when given an incorrect diagnosis.
I have never known a Doctors surgery with such an efficient service. Log onto the website, select a time for a call back from your chosen Dr. Dr calls you at that chosen time and if they need to see you they book you in that same day. All of the Dr’s are lovely. At others surgeries I have been to I would only want to see one or two of the Drs there, whereas although I do have a favourite I would not hesitate to see any of the Drs in this practice. The nurses are all fantastic too as are the reception staff and the pharmacy team.