Bourne Galletly Practice Team

Bourne Galletly Practice Team 2024-04-19 Person 5 5 0

The appointment was easy to book at a convenient time for me. Dr Cregor was really pleasant and polite, it was easy to talk to him and he was empathetic and compassionate.

Nothing

Bourne Galletly Practice Team 2024-04-19 Person 5 5 0

A great service, totally clear and efficient. Was already up to date and ready for me . Thanks

Nothing

Bourne Galletly Practice Team 2024-04-19 Person 4 5 0

It’s quite difficult to get an appointment on the app as it’s always full by 7am. Trying to ring the doctors is sometimes difficult to get through especially in the morning.

Make more improvements on the app to get an appointment.

Bourne Galletly Practice Team 2024-04-02 Person 4 5 0

This practice and all of its stuff have gone above and beyond in my experience. From being pregnant during the pandemic to booking appointments for myself and my family they have always excelled in their communication, efficiency and competency. Although faced with challenges in regards to having enough capacity for appointments I can truly say that when I’ve needed to have a face to face appointment I have never been let down. The standard of their care is exceptional even when faced with high levels of pressure.

The only challenge they face is not having enough staff and appointments however this is a NHS wide problem and they are tackling it head on with compassion and complete transparency.

Bourne Galletly Practice Team 2024-03-13 Person 5 5 0

Went online at 7 am to book call back. Text back within 2 hrs and seen by the nurse and advised by mid morning! Excellent Care

N/A