Kings Road, Horley, Surrey, England, RH6 7DG
Also known as: Birchwood Medcial Practice
I saw the NHS at its finest yesterday! From phoning to get an urgent appointment to seeing the gp and then the ambulance staff and hospital. Since being with Birchwood surgery for just over a year the service has been excellent.
I have recently had an operation I had an appointment with the nurse re clip removal at 11.40 and after seeing physio that morning they advised me to increase pain relief from my go . I called Birchwood to try and get an appointment or telephone call re pain medication. The person I spoke to I didn’t get her name was so helpful and understanding managed to get me an appointment at 12.15 after the nurse appointment same day . I was truly grateful for their help and kindness and this isn’t the first time that I have had excellent care from Birchwood
I can’t put into words how thankful I am to Julie (the kind receptionist) that helped my daughter and Dr T Gooze. I am a worrying concerned mum and they approached my daughter in a sensitive way and all matters are being dealt with. I can’t put into words how grateful we are as a family. I also apologise that I may of jumped the gun and panicked but due to her history it is hard not to. Thanks again
I went to surgery with several symptoms and saw Dr Kandy. She thought my heart might be the problem. That afternoon she arranged for blood tests and x rays to be done and got the results that evening, and phoned me at home late evening from her home, out of surgery hours. I felt she really went that extra mile. Thankfully all was as it should be. The Doctor has arranged further tests. I felt very reassured by her actions.
I have had a bad fall off a horse fracturing multiple ribs and vertebrae’s I wanted to say thank you to Julie, Jackie and Beth, for going the extra mile and supporting me while I was not mobile, assisting with prescriptions etc. Thank you also to Dr Fegan for her guidance and advice.