Reviews
A really lovely experience the surgery is clean and inviting I waiting a little longer than the time I was booked but no too much 10
Mins or so and the nurse apologised - I was made to feel comfortable and relaxed, I was kept informed during the whole time and felt confident and relaxed
The reception staff were very helpful and arranged a doctor's appointment at short notice.
The doctor was very attentive and sought a second opinion which was very reassuring.
And the Pharmacy team provided a prescription within minutes.
I can't be more grateful for the care I was given.
My appointment was 4 45
I went in at 5 40 yet was offered no explanation or apology for the wait
In the end I asked the receptionist whether I had bee forgotten. I was told there had been “technical difficulties “
That was all
However when I did go in Dr B ? from (Sierra Leone) apologised profusely for keeping me waiting an hour as she had been held up on the M25
.
Can wait for hours on phone then told all appointments gone for the day
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8