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Billingshurst Surgery 2024-05-03 Person 4 5 0

My appointment was 4 45 I went in at 5 40 yet was offered no explanation or apology for the wait In the end I asked the receptionist whether I had bee forgotten. I was told there had been “technical difficulties “ That was all However when I did go in Dr B ? from (Sierra Leone) apologised profusely for keeping me waiting an hour as she had been held up on the M25

Keep me informed of my almost hour wait and explain