Balmoral Surgery

Canada Road, Walmer, Deal, Kent, England, CT14 7EQ

Balmoral Surgery

 

Recent Reviews

 
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Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
11th February 2017
Written by a carer

My mother is 92, she suffers with heartbproblems and bone cancer and is in pain particularly when walking as both legs have pins. despite her chronic illness she does not attend the GP very often. HOwever last Tuesday she had an appointment as she has a wound on her leg that would not heal. she saw the GP who advised that the wound would need dressing and that the district nurse would call to her home as the new surgery is some distance from where she lives ..all good. But then she saw a practice nurse who was rude, patronising and told her that she certainly did not need the district nurse and that she must get a taxi. This uncaring professional obviously had not looked at my mums history and didn't care. HAving managed an NHS practice for many years I find her attitude irresponsible and uncaring .it is always difficult persuading mum to visit the doctor as she doesn't want to be a nuisance and now she doesn't want to go back . My mum was very upset. Very disappointing

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
30th January 2017
Written by a patient

Very difficult to get through on phone and when eventually get through treated as and inconvenience

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
30th January 2017
Written by a patient

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
6th December 2016
Written by a patient

Balmoral is a surgery that goes the extra mile , putting patients first . Earlier openings , extended openings, email appointment bookings and reminders etc etc . The surgery is bright, clean and welcoming , which extends to all the staff working there. If you want to be treated with respect , respect those who you ask it from ,Thank you Balmoral !

Recommend
1 2 3 4 5

Involvement
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5

Appointment
1 2 3 4 5
13th September 2016
Written by a patient

Lucky to have this excellent surgery to support us when in need.


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