Dr Robin Russell-Jones
15th October 2019
I had an appointment with Dr Russell-Jones at Cromwell Hospital. I never felt so embarrassed such I’ve had while In this consultation.
Dr Russell was not interested to listen my thoughts about my condition and was constantly insinuating that I was not able to pay for my treatment.
I felt that Dr Russell was judging me by my appearance and spent all the time mentioning about that I won’t be able to pay for the exams.
The appointment took only 10 minutes and was the worst 10 minutes I ever had in my life, so unprofessional and disrespectful. The worst is that I come out from the consultation feeling worst compared with the time I’ve come in, and paid £270.00 to be treated so badly.
I was looking for a professional which could help me with my condition but my experience with this doctor just caused me to feel even worst, hurting my feelings and degrading my character.