Bupa Cromwell Hospital

164-178 Cromwell Road, London, England, SW5 0TU
 
1 2 3 4 5 44 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a private patient
10th June 2021


I received brilliant care during my short stay at Bupa Cromwell. I could not fault any of the staff but it was the nursing staff who had the greatest impact on me as they were so caring & professional. It really makes all the difference at a difficult time when your health is not at it’s best to be looked after so well. I feel it made a big impact on me mentally & emotionally which helped me also recover physically. I had a bad experience at another hospital only a few weeks before so I really appreciated my experience at Bupa Cromwell even more.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
24th May 2021


Amazing hospital with amazing staff! They couldn’t have done enough for me when I came for a breast Consultation. Everyone was so professional and extremely COVID safe. Highly recommend

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
9th May 2021


I couldn't recommend the Cromwell more highly. Fantastic care and service!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
20th April 2021


All staff were friendly, courteous, respectful and professional. Extremely high Covid measures in place, which put me at ease from the start.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
19th April 2021


Slick check in process cleanliness ad safety all round, great experience

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
15th February 2021


Fantastic care and very clean facilities provided.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
21st December 2020


I visited the hospital as an outpatient, had some consultations, tests and CT scan. I then had a medical procedure performed in the theatre there. When entering the hospital they check your temperature and provide a new mask, as is the norm in these times of the pandemic. There is a short wait to be seen by a receptionist and then to be seen by the doctor or department. The premises are clean and the reception area is spacious allowing for ideal social distancing. The staff in reception are pleasant enough. I especially found the nurses and clinicians warm and friendly and had an overall good experience.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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