Psychiatry-UK

Written by a NHS patient

Great service, thank you

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Written by a NHS patient

It's has been a life changing experience working with the Titration team. My prescriber has been incredible. I was on a waiting list and the wait of worth it, both the diagnosis and the medication have already impacted my life in such positive ways.

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Written by a NHS patient

Dr Owen made me feel comfortable and was very kind. He explained the process well and I enjoyed my meeting with him.

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Written by a NHS patient

I couldn’t be more happy with my treatment. From my assessment to titration it has been a very pleasurable experience. I was very nervous about my assessment, as I struggle with new people and the tone in their voices and facial expressions, but the dr made me feel comfortable, she was very calmly spoken and gave me time to speak. Once I had my diagnosis I agreed to go on the list for titration as I wanted to try medication. I was given the best titration nurse I could have asked for. Denise sent me all the information on the medication I was about to begin and the possible side effects, after reading the information I decided to cut out caffeine completely as I didn’t want any side effects. Denise is such a lovely lady and answered any questions I had and told me about any concerns she had. I feel we both worked well together. The whole process has been very smooth and I have even recommended psychiatry UK to a few people and will continue to recommend them as I have no faults or issues at all. I feel like such a different person since since I have been diagnosed and on medication, and all thanks to psychiatry UK

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Written by a NHS patient

Awful, would have preferred an in clinic service. Consultant is in Canada!!! Took over 3 weeks to get my prescription, due to clinicians not following up a question, I didn't realise was a question. So was not resolved until I questioned where my prescription was, and I had 3 days of medication left. Then tried me on another medication, I had terrible side effects. And instead of questioning the notes I had left, said I had to have a review. And could have been further weeks, leaving me with no medication again!! Bearing in mind before I went on a new medication they stated if this wasn't suitable I could swap right back, they didn't do this. Caused a lot of unnecessary stress to myself and family. Worst service ever!!! No patient care at all.

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Written by a NHS patient

My treatment was excellent, very thorough, very professional, I was listened to by my prescriber Clove at all times and Clive went above and beyond to get me my medication when there was a shortage, which I am very grateful for and did not expect. My treatment has been a huge success and my life has improved as a result, thank you

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Written by a private patient

Psychiatry UK have done a great job throughout my referral process. Given the time constraints for titration and assessment they have done the best they can with the number of patients they have. Communication has also always been very clear. The only main fault I have is with the current options for medication being limited, although this is due to the shortages. Although, the offer of a yearly review is reassuring should the medication be unsuitable in a years time,.

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Written by a NHS patient

I am extremely satisfied with the entire process from the beginning to end . Given the current circumstances with waiting lists and global medication shortages psychiatry UK kept me informed and improvised in finding me a suitable medication. I would highly recommend this clinic.

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Written by a NHS patient

Their policy is written such that they can ignore you for 60 days, then discharge you. Then they'll tell you it's "in line with policy". If you appeal they will simply reject. I assume they somehow still get paid by the NHS for patients they premturely discharge. Clearly just in it for the money, too many other similar stories online.

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Written by a NHS patient

I recently underwent an ADHD diagnosis process by reaching out to my GP, who referred me to PsychiatryUK via the Right to Choose pathway. From the initial assessment to the titration period, the process was seamless and efficient. I felt exceptionally well cared for by both my psychiatrist, Naveem, and my prescriber, Denise. Their expertise and genuine concern reassured me that I was in capable hands. Naveems approach immediately put me at ease. He attentively reviewed my questionnaire forms, listened patiently to my concerns, and concluded that an ADHD diagnosis was appropriate. He also provided valuable tools and documents to help me during the waiting period for the titration phase. Prior to commencing my titration period, I received valuable and informative guidance regarding the medication I would be prescribed. This guidance clarified the nature of the medication, its mechanisms of action, and how it would benefit me. It thoroughly addressed any queries or concerns a person may have about the medication, ensuring you felt well-informed and confident moving forward. Communication throughout the process was thorough and effortless. Denise's warmth and friendliness were particularly remarkable, making me feel comfortable and supported. The user-friendly portal provided by PsychiatryUK allowed easy access to forms, notes, messages, and prescriptions. Additionally, the email and text reminders were invaluable in keeping me organised with appointments and medication schedules. Overall, my experience has been overwhelmingly positive, and I feel empowered and equipped to handle my symptoms better than ever before. This diagnosis has been truly transformative, particularly in my work life, where I now navigate tasks and deadlines with greater clarity and efficiency. I am deeply grateful for the opportunity to use my diagnosis as a superpower rather than a limitation. It has opened doors to understanding myself better and harnessing my strengths. The exceptional care and support I received throughout this journey has been impeccable, and I look forward to embracing the future with confidence and resilience. Thank you, to both Naveem and Denise. I truly hope this feedback is circulated back to you as you both deserve the recognition. You have both been super stars! Chelsea Ingram

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