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South Wales Wheelchair Services
2016-07-28
Person
1
5
0
Written by a patient
Written by a patient 28th July 2016
I book an Appointments the 19th JULY 2016 Tuesday as the battery will not charger, As I live buy my shelf, He toll me that can not do it till Tuesday 27th July 2016, When I ask him can engineer come before that, He side he will phone the engineer and phone me back which he did not, So I phone him yesterday to tell the engineer to phone me on my mobile phone as I at to go out with my care he toll me that they was nothing book in for me , I got wait till next Tuesday
2nd August,That will be three weeks, I am charger the battery ever two hour, So when I out I have to come back home to charger the battery, I have to pay the care 15 an hour for this,So I do not have my full hour out, And now I have to do this for thee next three week, I am not happy about as it was you that did not book me in this week,I class this as an emergency as I live on my own.